OUR TEAM MANTRA
In our kitchens, you won’t hear echoes of the traditional “Oui, Chef.” Instead, you’ll hear: “Heard.” A resounding affirmative that drives the fast-paced rush of service.
But “heard” goes beyond just the kitchen: in every department, at every level, our first response to any statement, instruction or request will be “heard.” And just as it drives the efficiency and productivity of the back-of-house team, this one-word confirmation fuels our team on a broader scale.
When a teammate needs support, “Heard.” We rise to the occasion to lend a hand with enthusiasm and speed.
When a problem arises, “Heard.” We examine every issue from all angles and learn how to prevent them from recurring.
When a new idea is brought to the table, “Heard.” We communicate and collaborate, truly listening to each other’s ideas and taking action to collectively bring them to life.
From front-of-house to back-of-house, from the corporate office to the stores, we hold ourselves to the same standards across the board. These are the values that bind us together in support of our collective mission to create exceptional experiences for our guests at every touchpoint.
1. Radiate hospitality.
We always think of the guest first, we enter every room with a smile and we are constantly aware of how our choices affect our guests.
2. Treat the little things like the big things.
We know it’s the little things that make the big differences – the sometimes unseen details can elevate a guest’s experience, and the daily minutiae can be the building blocks for the wider SUGARCANE raw bar grill team to flourish long-term.
3. Exemplify a team-first attitude.
We offer a helping hand, treat our teams with respect and conduct ourselves knowing we are representing more than just ourselves.
4. Take pride in our product.
We believe in the magic that an excellent dining experience can create, and we are honored to be able to bring that magic to life for our guests.
5. Stay curious.
We recognize that curiosity and a willingness to learn is at the heart of all success. We are never satisfied with the status quo and constantly seek to broaden our horizons.
CRAFT YOUR PATH
While every path of success is unique, all members of our team have the opportunity to advance their careers and play a critical role in the long-term success of the company. Whether you are ready to start climbing the ladder from the ground up or you are an experienced manager looking to grow, we look forward to working with you!+
JOIN OUR TEAM
We are always looking for dedicated, passionate new team members. Please use the form below to submit your application.